UPDATE: SITUATION COVID-19 management of reservations and / or cancellations / modifications
Following the warnings of the various levels of government concerning non-essential travels, the cancellations of numerious flights and restrictions for the passengers of the CTMA ferry until April 30th, all our customers with reservations for the 2 coming months (between March 15th and May 15th) and who must and/or want to cancel/move the car rental as a precaution, can do it FREE OF CHARGE.
In the case of cancellation of a congress, training or other type of meetings that would be cancelled in the coming weeks on the Magdalen islands,
modifications or cancellations can be made to the customer’s file FREE OF CHARGE.However, regarding SUMMER’S RESERVATIONS for tourist customers (between June and September 2020), no modification is made currently to our regular reservation and cancellation policy. For a cancellation of your stay in the Magdalen Islands, by your own decision, without travel restrictions imposed by one of the government levels, no modification will be made to the policy, available at https://agencedelocationdesiles.com/politique-de-reservation-et-dannulation/
Note that medical proof is always required in case of a cancellation for the summer period of time for a full refund of the security deposit.
Thank you for your understanding and it is collectively that we will be able to overcome the spread of this virus 🙂